Common warning signs
One symptom can have several possible causes. Note what you can see, hear or smell without dismantling equipment.
- A sudden loss of water pressure
- Water pooling indoors or outdoors
- New damp areas, ceiling sagging or wall staining
- A sharp increase in metered water use
What to do before arranging help
- 1
Shut off the property water supply if it is safe and accessible.
- 2
Switch off electricity only if this can be done without entering a wet area.
- 3
Move valuables away from water and document the damage before cleanup.
Questions to ask a Sydney plumber
- Is this an isolated failure or is more pipework deteriorated?
- Will the repair require wall, floor or garden access?
- What pipe material will be used?
- Is restoration work included in the quote?
Understanding the price
Plumbing costs can vary with travel, timing, access, fault-finding, materials and the extent of the repair. Ask whether the price is a fixed quote or an estimate, whether GST and call-out fees are included, and what circumstances could add to the final amount.
The cheapest initial figure is not always the lowest total cost. Compare the proposed method, inclusions, exclusions, licences, documentation and warranty as well as price.
Frequently asked questions
Why do pipes burst?
Corrosion, physical damage, excessive pressure, failed joints and ageing materials can all contribute.
Can a burst pipe be patched?
A local repair may be appropriate in some cases, while widespread deterioration may justify replacing a longer section.
Who repairs the resulting damage?
Plumbing, drying and building restoration may be separate services. Clarify the scope with each provider and your insurer.